HOSPITAL GOALS
Results
With contract spending at record levels, hospitals must invest in technology solutions to better self-manage and optimize their contingent staffing programs. The Works Vendor Management solution gives health systems full visibility across all suppliers, a true understanding of real market rates, and the ability to streamline all source-to-pay processes in one place so hospitals can maximize fill rates and reduce costs.
For a top 1000+ bed pediatric hospital, moving from a managed services model to a direct sourcing model leveraging Works vendor management technology resulted in doubling their float pool capacity, decreasing their time to hire by 45% to an average of 8.9 days, and $1,250,000 in cost savings within 12 months of implementation.
Replaced their Managed Service Provider with Works direct sourcing and Flex technology to manage source to hire for ALL clinical nursing units including the Emergency Center, Women’s Health, Critical Care, and Acute Care.
Works offers a user-friendly, mobile solution for managing contingent labor sources (including internal and external) in one place. Developed by Trusted Health, the industry’s leading solution for tech-enabled direct sourcing, Works can be implemented within 2-4 weeks, and comes with white-glove support that enables hospitals to truly understand staffing costs and optimize their contingent staffing program as part of a broader workforce strategy from day one.
Combining deep clinical and market expertise with modern technology, Mercy turned to Trusted to deploy their next-generation, end-to-end staffing platform and optimize their entire clinical workforce in one environment.
By deploying Works Flex, Mercy simplified and streamlined labor mix allocation, requisition creation, onboarding, compliance and resource pool management processes in a single platform.
Mercy and Trusted then partnered to integrate Mercy’s existing scheduling solution with Works OnDemand to power fully autonomous shift recruitment across internal and external staff. The combined efforts enabled Trusted and Mercy to build a thriving, flexible workforce.
Works allows Mercy to take stock of every workforce layer, including their core nurses, local and regional float pools and gig nurses. Beyond that, it automates the way Mercy fills shifts. Works identifies nurses in Mercy’s recruiting pool, flags open shifts, and pushes available shifts to best-fit nurses based on their preferences and experience. When open shifts remain, Mercy’s core nurse workforce uses the Works app to pick up incentive shifts. Remaining open incentive shifts are shared with gig and per diem workforce. Clinicians simply tap to pick up a shift and it is automatically logged in the staffing and scheduling system. This technology-powered workforce management system lowers costs, increases fill rate and dramatically reduces the amount of time nurse managers spend trying to fill shifts.
Leveraging the Works platform, Mercy moved multi-step and multi-stakeholder candidate submittal review, change request approval and offer processes away from ad-hoc email chains to structured, on-platform workflows. This significantly reduced manual touch points to fill positions while enabling end-to-end reporting and analytics to manage supplier performance. Centralizing and orchestrating processes within Works led to increased operational efficiencies across compliance and onboarding, time and invoicing and labor analytics.
Leveraging Works’ artificial intelligence engine and proprietary dynamic shift pricing algorithm, Mercy was able to identify which available clinicians are interested in which shifts, load balance shift matches and selectively recruit to balance fill rate and spend. Doing so also allowed Mercy to incorporate external supply while mitigating the risk of agency overspend.
Nurse turnover during the pandemic forced Mercy to rely on travel nurses as 25% of their workers. Trusted helped Mercy reduce use of travel nurses by creating unified labor pools across both internal and external resources to fill short-term gig and long-term needs.
Trusted helped Mercy develop a staffing model that responded to clinician preferences, including flexible compensation, scheduling and leveraging multiple workforce layers. Works’ labor mix optimization engine matched open needs with the most qualified, cost-effective, interested and available workers, while automating the distribution process in a seamless way across Mercy’s total available pool of workers. This not only increased fill rates, but also eliminated unsafe staffing scenarios that caused low nurse morale and burnout.
HOSPITAL GOALS
Results
With contract spending at record levels, hospitals must invest in technology solutions to better self-manage and optimize their contingent staffing programs. The Works Vendor Management solution gives health systems full visibility across all suppliers, a true understanding of real market rates, and the ability to streamline all source-to-pay processes in one place so hospitals can maximize fill rates and reduce costs.
For a top 1000+ bed pediatric hospital, moving from a managed services model to a direct sourcing model leveraging Works vendor management technology resulted in doubling their float pool capacity, decreasing their time to hire by 45% to an average of 8.9 days, and $1,250,000 in cost savings within 12 months of implementation.
Replaced their Managed Service Provider with Works direct sourcing and Flex technology to manage source to hire for ALL clinical nursing units including the Emergency Center, Women’s Health, Critical Care, and Acute Care.
Works offers a user-friendly, mobile solution for managing contingent labor sources (including internal and external) in one place. Developed by Trusted Health, the industry’s leading solution for tech-enabled direct sourcing, Works can be implemented within 2-4 weeks, and comes with white-glove support that enables hospitals to truly understand staffing costs and optimize their contingent staffing program as part of a broader workforce strategy from day one.
Get a suite of powerful tools to manage source-to-pay for all your contingent suppliers, including tracking and validation to ensure compliance with Joint Commission and other regulatory bodies.
Works provides a state of the art experience built specifically for hiring managers through an intuitive and user-friendly interface.
Streamline multi-step multi-stakeholder workflows, such as onboarding and timesheet management, through structured on- platform communications and smart notifications -- greatly reducing the operational overhead necessary to maintain these talent pools.
Real-time, customizable dashboards give you and your clients detailed reporting and analytics on your entire program.
Fast integrations with HRIS, EHR, Timekeeping & Attendance, and Scheduling systems requiring minimal lift from your IT and MSP resources.
Works connects to the systems you already use, including biweekly payroll data, daily shift scheduling data, and more. Go to www.works.ai/works-demo to get in-touch or email us at sales@trustedhealth.com to get started in as little as two weeks.
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